fees

Fees FOR VIDEO AND PHONE CONSULTATIONS

Eligibility for Medicare benefits (rebates) for video consultations and phone consultations

Eligibility for Medicare benefits for video services and phone services requires the patient to have an existing and continuing relationship with the GP who provides the service. This relationship is defined as the patient having had at least one face-to-face in-person consultation in the previous 12 months with the GP, or with another GP at the GP’s practice.

Please note that this requirement has been imposed by Medicare. It is a Medicare rule. St Kilda Medical Group has no control over this requirement.

There are six exemptions to the requirement for an existing and continuing relationship with the GP providing the service:

  1. mental health consultation (more than 20 minutes) or mental health treatment plan consultation

  2. homeless people;

  3. children under the age of 12 months;

  4. patients at an Aboriginal Medical Service or Aboriginal Community Controlled Health Service;

  5. people living under Stage 3 or Stage 4 restrictions in Victoria;

  6. patients receiving an urgent after-hours service.

If you have not seen Dr Baird, or another GP at St Kilda Medical Group within the previous 12 months, and you do not meet any of the exemption criteria, then you are not eligible for Medicare benefits for a video consultation or phone consultation with Dr Baird. You can still have a video consultation or phone consultation with Dr Baird. However, as Medicare benefits do not apply, you cannot be bulk-billed, and you will not get a Medicare rebate on the fee for the consultation (---- (standard), --- (long)). This means that you will be 'out of pocket' for the full amount of the fee.


Video and phone consultations are bulk-billed for some patients.

There are no out-of-pocket costs for a bulk-billed video consultation or a bulk-billed phone consultation, provided that Medicare benefits apply to the consultation (see above).

The following video and phone consultations will be bulk-billed:

  • Mental health consultations

  • Consultations that are initiated by Dr Baird (eg for follow-up)


The fees for in-person consultations, video consultations and phone consultations are based on the duration of the consultation

For consultations of the same duration, the fee for a video consultation and the fee for a phone consultation are the same.

  • The fee for an in-person, video, or phone consultation of up to 6 minutes, is $--- (Level A consultation; the Medicare rebate is $17.90 Out-of-pocket cost is $---).

  • The fee for an in-person, video, or phone consultation of less than 20 minutes, the fee will be $--- (Level B consultation; the Medicare rebate is $39.10 Out-of-pocket cost is $---)

  • The fee for an in-person, video, or phone consultation of at least 20 minutes and up to 25 minutes is $--- (Level C consultation; the Medicare rebate is $75.75. Out-of-pocket cost is $---).

  • The fee for an in-person, video, or phone consultation video consultation of at least 25 minutes and up to 40 minutes is $--- (Level C consultation; the Medicare rebate is $75.75. Out-of-pocket cost is $---).

  • The fee for an in-person or video consultation of at least 40 minutes and less than 45 minutes is $--- (Level D consultation; the Medicare rebate is $111.50. Out-of-pocket cost is $---).

  • Fees for in-person consultations and video consultations of over 45 minutes are available from Reception.

Medicare rebates for phone consultations are capped at the Level B rate ($39.10) except during lockdown periods, when a Medicare Level C rate ($75.75) will apply to phone consultations over 20 minutes.

Medicare rebates are higher for after-hours in-person consultations at the Clinic. The rebate for a Level B consultation is $51.00, and the rebate for a Level C consultation is $87.40.

For after-hours in-person consultations, the fees above will be increased so that the out-of-pocket cost is the same as the out-of-pocket cost for a similar consultation during normal hours.

Medicare rebates are not higher for after-hours telehealth consultations (including video consultations and phone consultations).


payment for video consultations and phone consultations

When your video consultation or phone consultation has finished, please phone St Kilda Medical Group (9525 5200) to make your payment for the consultation, or to confirm bulk-billing for the consultation. St Kilda Medical Group accepts over-the-phone credit card payments (all credit cards).

Fees for Ozdocsonline

$15: repeat prescriptions (per request, not for each item requested)

$15: repeat referral (per referral)

$15: Investigation results follow up (imaging and pathology)

$20: eConsult

There is no Medicare rebate for these fees.

There are no fees for sending and receiving messages through Ozdocsonline.


Fees for referred services

As part of your assessment and treatment, Dr Baird may refer you for other healthcare services, such as specialist consultations, allied health services (eg physiotherapy, podiatry), mental health services, pathology tests, and imaging tests. There are fees for these GP referred services. GPs have no control over these fees. Some of these services are eligible for a Medicare rebate, and some of these services may be bulk billed. Please discuss the fees with the service provider.

Here are some examples of referred services and the Medicare rebates for those referred services.

Initial consultation - physician (MBS item 110): Medicare rebate = $135.45

Initial consultation - specialist (not a physician, MBS item 104): Medicare rebate = $76.80

Initial consultation - psychiatrist (over 45 minutes, MBS item 296): Medicare rebate = $233.75

Consultation with a psychiatrist for assessment and management plan (MBS item 291): rebate = $406.35

Consultation with clinical psychologist (MBS item 80010): Medicare rebate = $129.55

Consultation with general psychologist (MBS item 80110): Medicare rebate = $88.25

Consultation with allied health practitioner (e.g. physiotherapist, podiatrist etc) - for patients who have a GP Management Plan and Team Care arrangements: Medicare rebate = $55.10 per service/consultation, up to a maximum of 5 allied health practitioner services/consultations per calendar year

CT scan of chest: Medicare rebate = $256.80

Full blood examination (pathology test): Medicare rebate = $14.45

MBS = 'Medicare Benefits Schedule'

* For non-GP services, the Medicare Rebate (as indicated) is 85% of the Medicare Schedule Fee.